Assistant Grocery Manager

Description

Hiring Range: $14.00 - $20.00/hr DOE

Under the Grocery Manager supervision, the Assistant Grocery Manager performs the following duties:

TYPICAL DUTIES & RESPONSIBILITIES

• Ensures that department employees provide excellent customer service and receive appropriate customer service training
• Assists the Grocery Manager as necessary to train, schedule, and maintain a qualified team
• Ensures grocery departments are fully stocked, faced, prices and rotated, following established merchandising procedures
• Ensures that sales floor department shelves, displays, aisles, and storage areas are maintained in a clean, orderly condition, satisfying Health Department and store safety standards
• Handle unsellable items are returned for credit or disposed of following Mothers Market procedures
• Communicates maintenance needs to the Grocery Manager
• Assists Grocery Manager in the design and implementation of procedures for ordering, receiving, inventory tracking, and back room organization
• Directs department merchandising layout including special displays and promotions
• Meets labor, sales and margin goals determined in accordance with the Store Manager
• Communicates relevant sales, standards, expectations, policy changes and product knowledge to team
• Participates in inventory counts
• Supports the Grocery Manager as needed
• Other related duties as assigned

QUALIFICATION GUIDELINES

Any combination equivalent to, but not limited to, the following:

Training/Education:

• Minimum of High School Diploma or G.E.D. certificate

Experience

• Prior experience in grocery
• Demonstrate leadership abilities, excellent customer service skills (written, verbal)

Knowledge of:

• Verbal proficiency of the English language, and be able to read and write at an advanced level
• Computer literacy (Word, Excel, and Outlook), excellent customer service skills and proficiency in basic math.

Ability to:

• Model excellent customer service, and hold your staff accountable for doing the same
• Be able and prepared to cover breaks for other staff members when needed
• Place service calls, deal with vendors and contractors

Physical Requirements/Working Conditions:

• Stock shelves using carts, box cutters and dollies
• Vast majority of items are 3 lbs. or less Height lifted from 6 to 6 ft.
• Items lifted usually in excess of 100 times per day
• Carry individual product and case boxes, carried from cart to shelves up to 10 ft.
• Push/pull carts and dollies of single and cased product

Special Requirements:

• Must be available to work various shifts as needed